Available Payment Methods Include :-
- Debit Card / Credit Card - Visa, Master and AMEX
- FPX Online Banking - Safe, Real-time bank transfer from major banks in Malaysia
- E-wallet - Google Pay
- MyFitGenes Gift Cards
- GrabPay
- Shopee Pay / SPayLater - Installments
Safe Online Checkout
We utilize HitPay, our payment gateway that is PCI DSS compliant and utilizes SSL/TLS encryption, multi-factor authentication, and fraud detection tools to ensure your transactions are secure.
We do not store your payment details, ensuring maximum security for every transaction.
FAQ
What is SPayLater ?
SPayLater is Shopee Pay Later, a "Buy Now Pay Later" option provided by Shopee Pay Malaysia.
Do I need to purchase the item from Shopee in order to enjoy SPayLater with your store ?
No. MyFitGenes is a retailer that accepts SPayLater as a payment method.
SPayLater is a "Buy-Now-Pay-Later" service that allows you to make purchases and gives you the flexibility to repay them over up to 12 months.
How do I purchase with SPayLater ?
1. Select the item and quantity you want to purchase
2. After fill up your email and address, simply click "Pay Now"
3. Select "S Pay" (red icon) as your payment method.
4. A ShopeePay QR code is generated automatically.
5. Scan this QR code from your device where you installed your ShopeePay
6. ShopeePay app will guide you through to complete the purchase
I have Shopee app, but why I am not given SPayLater ?
You need to "Activate" SPayLater from your ShopeePay Account in your app.
How shall I activate my SPayLater ?
1. Open the Shopee app
2. Select Me tab
3. Select SPayLater
4. Activate Now
5. Enter your Personal Information and select Confirm
6. Follow the prompt and complete the verification process
How do I use FPX Bank Transfer ?
When you select FPX at checkout, you’ll be directed to a secure portal to choose your bank and complete the payment instantly.
What if my payment fails ?
If your payment fails, try the following :
1. Check if your card or bank supports Online Transactions
2. Ensure your account has sufficient funds
3. Contact your bank for authorization issues
If problem persist after above are done, reach out to us at
support@myfitgenes.com
Can I pay with Debit Cards ?
Yes, we accept both debit and credit cards from Visa, MasterCard, and American Express.
Is it safe to enter my payment details on your payment portal?
Yes! We use HitPay’s encrypted payment processing system, ensuring your details are never stored or shared. Your transactions are fully protected.
Do you offer PayLater Grab too ?
Our Grab Buy-Now-Pay-Later is COMING SOON.
Currently, we already have GrabPay
Where shall I contact for any Questions regarding payment?
Feel free contact us at support@myfitgenes.com
What is SPayLater ?
SPayLater is Shopee Pay Later, a "Buy Now Pay Later" option provided by Shopee Pay Malaysia.
Do I need to purchase the item from Shopee in order to enjoy SPayLater with your store ?
No. MyFitGenes is a retailer that accepts SPayLater as a payment method.
SPayLater is a "Buy-Now-Pay-Later" service that allows you to make purchases and gives you the flexibility to repay them over up to 12 months.
How do I purchase with SPayLater ?
1. Select the item and quantity you want to purchase
2. After fill up your email and address, simply click "Pay Now"
3. Select "S Pay" (red icon) as your payment method.
4. A ShopeePay QR code is generated automatically.
5. Scan this QR code from your device where you installed your ShopeePay
6. ShopeePay app will guide you through to complete the purchase
I have Shopee app, but why I am not given SPayLater ?
You need to "Activate" SPayLater from your ShopeePay Account in your app.
How shall I activate my SPayLater ?
1. Open the Shopee app
2. Select Me tab
3. Select SPayLater
4. Activate Now
5. Enter your Personal Information and select Confirm
6. Follow the prompt and complete the verification process
How do I use FPX Bank Transfer ?
When you select FPX at checkout, you’ll be directed to a secure portal to choose your bank and complete the payment instantly.
What if my payment fails ?
If your payment fails, try the following :
1. Check if your card or bank supports Online Transactions
2. Ensure your account has sufficient funds
3. Contact your bank for authorization issues
If problem persist after above are done, reach out to us at
support@myfitgenes.com
Can I pay with Debit Cards ?
Yes, we accept both debit and credit cards from Visa, MasterCard, and American Express.
Is it safe to enter my payment details on your payment portal?
Yes! We use HitPay’s encrypted payment processing system, ensuring your details are never stored or shared. Your transactions are fully protected.
Do you offer PayLater Grab too ?
Our Grab Buy-Now-Pay-Later is COMING SOON.
Currently, we already have GrabPay
Where shall I contact for any Questions regarding payment?
Feel free contact us at support@myfitgenes.com